Privacy policy
Overview
This Privacy Policy describes how GlovesGuard, operated by CRAMPBELL LLC, collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through Shopify Payments)
Device Information
- IP address
- Browser type
- Time zone
- Cookies and usage data
We collect this information to process orders, improve website functionality, and provide customer support.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate order updates
- Provide customer service
- Prevent fraud or unauthorized transactions
- Improve our website performance
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Payment Information
All payments are processed securely through Shopify Payments.
We do not store or have access to your full credit card details. Payment information is handled directly by secure third-party payment processors.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain shopping cart functionality
- Remember user preferences
- Analyze website performance
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We may share personal information with:
- Shipping carriers (to deliver your order)
- Payment processors (to process payments)
- Service providers that help operate our website
We only share necessary information required to perform these services.
6. Data Retention
We retain order information for our records unless and until you request its deletion, subject to legal or regulatory requirements.
7. Your Rights (U.S. Customers)
If you are a resident of certain U.S. states (including California), you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Request details about how your data is used
To submit a request, please contact us at:
8. Data Security
We implement reasonable technical and organizational measures to protect your information.
All transactions are encrypted using secure technology. However, no online transmission can be guaranteed 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
11. Contact Information
Company Name: CRAMPBELL LLC
Brand Name: GlovesGuard
Business Address:
811 Green Meadows Drive
Harker Heights, TX 76548
United States
E-Mail: support@glovesguard.com
Phone: +1 (346) 359-9799
Customer Service Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Saturday and Sunday: Closed
🕒 Response Time: We respond within One business Day.